Living well at La Trivala

Simple guidelines for a peaceful stay

Welcome to La Trivala guesthouse, at the foot of the Medieval City of Carcassonne. To ensure a pleasant, safe, and respectful stay for everyone, we kindly ask you to read and follow the house rules below.

  • Check-in: from 4:00 PM
  • Check-out: before 11:00 AM

Please respect these times to allow us to properly prepare the cottage for the next guests.

Smoking is not allowed inside the cottage.

Outdoor areas (patio, terraces) are available for smoking, with ashtrays provided.

The use of illegal substances is strictly prohibited.

Please help preserve the peace and quiet of the area, especially between 10:00 PM and 8:00 AM.

Parties, loud gatherings, or events with outside guests are strictly prohibited.

Bachelor and bachelorette parties are not allowed, even in small groups.

For safety reasons, barbecues are not allowed, whether in the patio or on the terraces.

Children are welcome but remain the responsibility of their guardians at all times.

We can provide 2 travel cots (portable cribs) and 1 high chair upon request.

The swimming pool is not supervised and does’nt have a safety cover.
 Extra vigilance is required, especially when children are present.

The cottage is equipped with two 150L water heaters that heat overnight to ensure hot water is available throughout the day.

Please avoid leaving taps running unnecessarily to help maintain the system’s efficiency and prevent water waste.

Each bedroom is equipped with a ceiling fan to ensure a comfortable temperature during your stay.

Additionally, there are two standing fans located in the living room and kitchen.

The heating in the cottage is provided by electric radiant heaters.

To adjust the temperature, simply turn the dial with numbers to increase or decrease the heat according to your preference.

Pets are not allowed, except with express permission at the time of booking.

Please take good care of the equipment provided (TV, appliances, furniture, linens, etc.).

To ensure everything functions properly, please only flush toilet paper down the toilets.
 Bins are provided in the room for wipes, sanitary products, and other non-soluble waste.

The swimming pool is exclusively for your use throughout your stay.

The pool is not supervised and does not have a safety cover.
 Extra vigilance is required, especially when children are present.

The pool is cleaned before your arrival and after your departure.

Access to the technical room is strictly prohibited for safety reasons.

The use of sunscreens and oils is not allowed before swimming to preserve water quality and equipment function.

Please do not use the white bathroom towels at the pool for hygiene reasons.
 Beach towels and/or foutas are provided in the laundry room for your use.

Waste containers are located on Rue Flandres Dunkerque, Place Saint-Etienne, and behind Rue Trivalle.

You will find:

  • Black bins for general household waste,
  • Yellow bins for recyclable materials (paper, cardboard, plastics, etc.),
  • Glass bins for bottles and glass jars.

Before you go, and to help us prepare the gîte for the next guests, please:

  • Close all windows, turn off the lights and fans,

  • Empty the bins.

If we’re not able to be there when you leave, please leave one key in the key box provided (you will receive the code before your departure).

These few guidelines are here to help ensure a warm welcome, everyone’s safety, and respect for the space.

Since the beginning of this wonderful adventure in vacation rentals two years ago, we’ve made a conscious choice not to ask for a security deposit. That decision is based on a simple principle: trust. And so far, our guests have more than honored it.

Over the past two years, we’ve had the pleasure of welcoming respectful and considerate travelers who have taken care of La Trivala as if it were their own home. It’s thanks to this relationship of mutual trust that we’re able to offer fair and accessible rates — and we truly hope to keep it that way for a long time to come.

We believe that mutual respect is worth far more than a check or a credit card hold. And to be completely honest: we wouldn’t choose to stay in a place that required one, either.

So, thank’s for your carefull with La Trivala.
And above all, enjoy your stay!